Terms & Conditions

Thanks for choosing Show Companion. These terms outline the rules for using our website, apps, and services.

Effective 15 March 2025
Last updated 15 March 2025
Contact hello@showcompanion.co.uk

Quick summary

  • Use the service responsibly and keep your account secure.
  • If paid plans are introduced, subscriptions will be billed and managed via Apple App Store or Google Play.
  • You retain ownership of your content; we use it to operate the service.
  • We may update features and these terms as the service evolves.
  • We are not responsible for third-party services or event outcomes.

1. Acceptance of these terms

By accessing or using Show Companion (the "Service"), you agree to these Terms and Conditions and our policies. If you do not agree, do not use the Service.

If you are using the Service for a business or club, you represent that you have authority to bind that organization to these terms.

2. About the service

Show Companion provides tools for planning dog show schedules, tracking entries, and organizing event notes. The Service may include web and mobile applications, notifications, and optional integrations.

We may change, suspend, or discontinue features at any time, including to improve performance, comply with legal requirements, or protect users.

The Service is intended for users based in the United Kingdom and is not marketed for use outside the UK.

3. Accounts and eligibility

You must be at least 16 years old to create an account. You are responsible for maintaining the confidentiality of your login credentials.

4. Plans, trials, and billing

Some features may require a paid subscription. Any subscriptions are purchased and managed through the Apple App Store or Google Play Store, as applicable.

5. Acceptable use

Use the Service only for lawful purposes and in a way that does not harm others or the Service itself.

6. Your data and content

You retain ownership of schedules, entries, and notes you submit. You grant us a limited license to host, process, and display your content solely to provide the Service.

Our collection and use of personal data is described in our Privacy Policy, which forms part of these terms.

We may create backups and use aggregated, anonymized data to improve the Service. You are responsible for keeping copies of any critical data.

If you delete your account, we will remove your content within a reasonable time, except where we are required to retain it by law.

7. Third-party services

The Service may include links to or integrations with third-party services such as calendars, payment processors, or notification providers. Your use of those services is governed by their terms.

We are not responsible for third-party services, their availability, or their content.

Apple and Google are not responsible for the Service, its content, or any claims related to it. Any use of the Service through their platforms is subject to their respective terms.

8. Disclaimers

The Service is provided "as is" and "as available". We do not guarantee that it will be uninterrupted, error-free, or meet your specific needs.

Show Companion does not provide professional veterinary, legal, or financial advice. Any decisions you make using the Service are your responsibility.

9. Limitation of liability

To the maximum extent permitted by law, Show Companion Ltd is not liable for indirect, incidental, special, or consequential damages, or any loss of profits, revenue, data, or goodwill arising from your use of the Service.

Our total liability for any claim related to the Service is limited to the amount you paid us in the 12 months prior to the event giving rise to the claim.

10. Suspension and termination

We may suspend or terminate your access to the Service if you breach these terms, misuse the Service, or if required by law.

You may cancel your subscription or close your account at any time. Cancellation takes effect at the end of your current billing period.

11. Changes to these terms

We may update these terms from time to time. If we make material changes, we will notify you through the Service or by email.

Continuing to use the Service after the effective date of an update means you accept the revised terms.

12. Governing law

These terms are governed by the laws of England and Wales. Any disputes will be resolved in the courts of England and Wales, unless applicable law provides otherwise.

13. Contact us

If you have questions about these terms or the Service, contact us at info@showcompanion.co.uk.